Thursday, November 29, 2018

No paper bags yet

Last week I talked about an email I got from Countdown supermarkets assuring me that “Over the coming weeks, online orders at your store will be packed into paper bags.” Problem is, they’ve been telling me that since August, and it still hasn’t happened.

The photo above is the order I had delivered today. I had a busy work day, and I’m still not as ambulatory as I’d like with the gout attack still hanging around. This was the best possible option. I was disappointed, but not surprised, to see they were still using the reusable bags, not paper ones. I also didn’t get a text message like in August. Oh, well. Their online ordering site was a little wonky, too, showing me products that aren’t available (even when they are), and making it a little harder than it needs to be to find things I frequently buy (it tracks products I buy in store or order online).

Still, on the whole, it worked well enough, and the delivery charge was only around $15: Since it saved me about an hour and a half, that’s pretty good value (I did my shopping last night as I watched TV).

It’ll be nice when they switch to paper bags, though.

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